A little help, kept simple.

eCanvas cannot change iPhone wallpaper directly. Choose Add as Wallpaper, save the verified painting to Photos, then finish in Apple's wallpaper picker. For automation, place Get eCanvas Wallpaper before Apple's Set Wallpaper Photo action in Shortcuts.

A denied, cancelled, offline, or failed delivery does not use one of your ten complimentary changes.

Check your connection and try the painting again. If a verified download is stuck, open More in eCanvas and clear downloaded paintings; the app will fetch and verify a fresh copy when needed.

When writing to us, include the painting title and what you were trying to do. You never need to send the painting file itself.

Explore eCanvas free for 15 days, with up to 10 wallpaper downloads. Using all ten downloads early does not end browsing before day 15. After that, annual access is required for the app and unlimited wallpapers. Your free visit ends without a charge; you choose whether to subscribe.

Purchases are handled by Apple. If an active annual subscription is not showing, use Restore Purchases from More → Your access while signed into the same App Store account that bought it.

Your subscription renews automatically each year. Manage or cancel it in your Apple Account subscriptions; cancelling keeps access available through the paid period.

eCanvas support will never ask for your Apple ID password, card number, or full purchase receipt.

Open a painting in eCanvas and choose Enquire about a canvas print. Review and send the prepared email with your preferred size, if you have one. We’ll reply with available options, price and delivery details. Sending an enquiry does not place an order or take payment.

Tell us your eCanvas version, iOS version, the painting or screen involved, and the steps that led to the problem. Please leave out passwords, payment details, private photos, and other sensitive data.

eCanvas sends no diagnostic data automatically. Email is opened only when you choose it and is handled by your email provider. See the privacy page for the complete policy.